Privacy Policy

Effective Date: 07 / 10 / 2024

 

At Hassan & Brother, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website hassan-brothers.ae or make purchases from our store. By using our website or purchasing products from us, you agree to the collection and use of your personal information as outlined in this policy.

 

1. Information We Collect


We collect personal information that you provide directly to us when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact customer service
  • Participate in promotions or surveys


The types of personal information we may collect include:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (credit/debit card details)
  • Purchase history
  • IP address and browsing behavior


2. How We Use Your Information


We use the information we collect to:

  • Process and fulfill orders
  • Communicate with you regarding your account, orders, and customer service
  • Send marketing and promotional materials (only with your consent)
  • Improve our website and services
  • Detect and prevent fraud
  • Comply with legal obligations


3. How We Share Your Information


We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to:

  • Process payments
  • Fulfill and ship orders
  • Provide customer support
  • Analyze website performance
  • Send email marketing campaigns (with your consent)


All third-party providers used by us are required to adhere to strict privacy standards to ensure your information is protected.


4. Data Security


We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.


5. Cookies


We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files that are stored on your device and help us remember your preferences and enhance website functionality. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.


6. Your Rights


As a resident of the UAE, you have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal information, subject to legal obligations
  • Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails

To exercise any of these rights, please contact us at [email protected]


7. Retention of Data


We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including any legal, accounting, or reporting requirements.


8. Children’s Privacy


Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately, and we will take steps to remove it.


9. Changes to this Policy


We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this policy periodically.


10. Contact Us


If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:


Hassan & Brother
Email: [email protected]
Address: St 1b, Al Twar 4 , Dubai